Terms of use

The platform is for employees of Lam Soon (M) Berhad and is for internal use only. You register with your own company e-mail address and your own Employee Number. Each person has one account.

• Keep your password private and don't share your account. You are responsible for what is done with it.
• Give accurate details. Your department is checked by an administrator.
• Tell PSG IT straight away if you think someone else has used your account.
• Sign out on shared computers. Signing out of one system signs you out of all of them.

Opening a system needs active access and a role, both granted by a Portal administrator. Access is given for your work and can be changed, suspended or removed at any time, for example when your job changes or you leave Lam Soon. Being able to see a system on the home page does not mean you are entitled to use it.

Reports, tickets, messages, files, posts and bookings you add are company records. Lam Soon may keep, use, correct or remove them for business purposes. Only add what is accurate and needed for the task, and follow the acceptable-use policy.

To keep the platform secure and fair, use of the platform is logged, including sign-ins and administrator changes. Logs may be reviewed to investigate problems or misuse.

We aim to keep the platform running, but it may sometimes be unavailable for maintenance or because of problems outside our control. Don't rely on it as the only copy of information you need.

If these terms or the acceptable-use policy are broken, access may be suspended or removed, and the matter may be handled under Lam Soon's disciplinary procedures.

These terms may be updated; the date at the top shows the latest version. Questions: lyko@lamsoon.com.my.